About Me

The best part of my job is being able to build a bridge between the products that developers create and the people who use those products.

I started my career in Arizona, first as an analyst then transitioning to be a technical writer. As a technical writer, I worked on a variety of projects — ranging from graphic-heavy online course materials for e-learning to simple word-based technical documents and procedural materials. My main focus was on creating and maintaining API documentation for credit card processing software.

It was working with software development teams that led me to learn software development myself. In 2017, my husband and I had the opportunity to move to Seattle, where I enrolled in and graduated from Galvanize's web development immersive program. Through this 6-month full-stack development program, I fell in love with development and working with developers all over again.

I am currently open to opportunities, either locally in Phoenix or as a remote employee.

A few things about me.

I have 2 Chihuahuas, Thor and Loki.
I am a jack-of-all-trades crafter, anything from cross-stitch to 3D printing.
I love computer games, playing mostly MMORPGs like World of Warcraft, or survival games like ARK:Survival Evolved. I also love revisiting old-school console favorites on my Raspberry PI.
I also have a collection of tabletop and board games collecting pandemic dust.
I was born in Oklahoma, but I consider Arizona my home (even during the brutal summer heat!).

My Work

Click here to view my resume, or scroll down to review my work portfolio.

     

New Relic Documentation

New Relic's main documentation library.

The link will take you to the landing page for New Relic Logs, one of New Relics's largest and most successful product launches. All of the documentation in the Logs sub-category was created by myself, on a very tight and demanding timeline for an accelerated market launch.

API Documentation Example

Example documentation for a text food truck API.

Documentation was created in Visual Studio Code, using ApiDoc. Documentation hosted on Surge, API written in Swift and hosted on IBM Cloud platform.

Quick Reference Guide (QRG)

QRG for credit card terminal operations.

Responsible for creating new content or sorting through existing content and determining what functionality is most important to highlight for the condensed formatting of a QRG.

User Guide

User Guide for Android application.

Responsible for creating content for newly supported features and determining where the content best fits within the existing structure of the document.

Artemis

A mobile scavenger hunt application.

Personally responsible for the front-end content and design.

Built using AngularJS, Ionic, Apache Cordova, PostgreSQL, JavaScript, Node.js, Express.js, and Heroku.

Derby Boss

A team management application geared directly toward roller derby leagues.

Built as a solo project using AngularJS, Bootstrap, PostgreSQL, KNEX, JavaScript, Node.js, Express.js, and Heroku.

Dice Bag

An Amazon Alexa dice roller for tabletop gaming.

Built as a solo project to learn the basics of the Alexa Skill Kit and AWS Lambda services.

This skill was certified and published to the Amazon Skills store.

Tramp Walkers

A website to connect independent dog walking professions with loving pet owners.

Front-End Developer · Personally responsible for the front-end content and design. Built using HTML, CSS, SASS, PostgreSQL, JavaScript, Node.js, Express.js, and Heroku.

My Skills

In addition to the technical writing and web development skills that you can see by expanding the tabs below, I also have experience with implementations and new client onboarding, account management, and project management. (You can also take a peek at my resume here.)

 Technical Writing and Online Documentation

Skills: 

  • Administration guides
  • API documentation
  • E-learning modules
  • Fillable forms
  • Implementation guides
  • Installation guides
  • Internal product reference guides
  • Knowledge base articles
  • Online/HTML Help documentation
  • Product release pages
  • Quick reference guides
  • Release notes
  • User guides

Tools and Technologies:

  • ApiDoc
  • Acrobat Pro
  • Author-it
  • Confluence
  • Drupal CMS
  • FrameMaker
  • MadCap Flare
  • Markdown
  • PowerPoint
  • SharePoint
  • SnagIt
  • Swagger

 Web Development

Skills: 

  • Web site design and development
  • Mobile application design and development
  • RESTful Architecture and API development
  • Deployment with Firebase, Heroku, IBM Bluemix, and Surge
  • Alexa skill development and deployment
  • Wireframing and prototyping with OmniGraffle, Lucid Chart, and Balsamiq

Tools and Technologies: 

  • Alexa Skills Kit
  • AngularJS
  • AWS Lambda
  • Apache Cordova
  • Bootstrap
  • CouchDB
  • CSS
  • Drupal
  • Express JS
  • Git
  • GitHub
  • HTML
  • Ionic
  • JavaScript
  • JQuery
  • Node JS
  • PostgresSQL
  • SASS